1. Who We Are

This website is operated by CRfM Consulting Ltd, a company registered in England and Wales (Company No. 11075998), trading as CRfM Consulting.In this policy, “we”, “us” and “our” refer to CRfM Consulting Ltd.

For any questions about this policy or how we handle your data, please contact us at:

• Website: www.crfm.uk

• Email: via the contact form at www.crfm.uk/contact or georgina@crfm.uk

 

 

2. What Personal Data We Collect

We collect personal data only when you voluntarily submit our online contact or enquiry form. The information collected may include:

• Your name

• Your email address

• Any other information you choose to provide in the message field of the form

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3. How We Collect Your Data

Data is collected solely through the contact/enquiry form hosted on our website. We do not use cookies for tracking, run advertising campaigns, or collect data through any other means.Our website is built and hosted using Wix.com. When you submit a form, your data is:

• Stored securely within Wix.com’s platform, and

• Forwarded by email to our designated Gmail address for the purpose of responding to your enquiry.

 

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4. Why We Collect Your Data (Legal Basis)

We collect and use your personal data on the basis of legitimate interests — specifically, to respond to enquiries you have initiated by completing our contact form.We will only use your data to:

• Respond to your enquiry or request directly, and

• Follow up with you regarding the subject matter of your original message, where appropriate.We do not use your data for any other purpose, and we do not process it in any way that goes beyond direct communication with you.

 

 

5. Who We Share Your Data With

We do not sell, rent, or share your personal data with any third parties for marketing or any other commercial purpose.Your data passes through the following platforms as part of our normal operations:

• Wix.com — our website builder and form hosting provider. Wix acts as a data processor on our behalf and operates under its own privacy policy available at wix.com/about/privacy.

• Google (Gmail) — form submissions are sent to our email account. Google processes email data in accordance with its own privacy policy.Beyond these platform providers, your data is not shared with any other individuals or organisations.

 

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6. How Long We Keep Your Data

We retain your personal data only for as long as is necessary to respond to your enquiry and any reasonable follow-up communication. Once the matter is resolved or no further communication is warranted, your data will be deleted from our email records.Data held within the Wix.com platform is subject to Wix’s own data retention policies.

 

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7. Your Rights Under UK GDPR

As a UK resident, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data we hold about you.

• Right to rectification — you can ask us to correct any inaccurate or incomplete data.

• Right to erasure — you can ask us to delete your personal data, where there is no legitimate reason for us to continue holding it.

• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.

• Right to object — you can object to our use of your data where we are relying on legitimate interests as our legal basis.

• Right to data portability — you can request that we provide your data in a commonly used, machine-readable format.To exercise any of these rights, please contact us via the form at www.crfm.uk/contact. We will respond within one calendar month.If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK’s supervisory authority:

• Information Commissioner’s Office (ICO): ico.org.uk — 0303 123 11138. Data SecurityWe take reasonable steps to protect your personal data. Access to form submissions is restricted to the business owner, and data is handled in accordance with the security standards of Wix.com and Google’s Gmail platform

 

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 9. Third-Party Links

Our website may contain links to external websites (for example, our LinkedIn profile). This privacy policy applies only to www.crfm.uk. We are not responsible for the privacy practices of any external sites and encourage you to review their policies separately.10.

 

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10.Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page with a revised “Last updated” date.

 

CRfM Consulting Ltd · Company No. 11075998 · www.crfm.uk